In addition to collecting
General Statistical Information, we may ask you to provide us with
certain personal information, such as your name, street address and
email address, to enable us to respond to your requests and needs.
Information that can reasonably be used to identify you is referred to
in this policy as "Personal Identifying Information".
For example, if you choose a
service or transaction that requires payment, such as making a purchase
online or through other means such as a purchase order, we will request
Personal Identifying Information necessary for payment, invoicing,
and/or shipping.
In addition, when you
purchase a VisualStat software product, we will also ask for product
registration information, which includes the name of the product
acquired, as well as your name, street address, and e-mail address. This
Personal Identifying Information is kept on file and updated from time
to time to fulfill our continuing obligations to you, such as providing
notices of new versions and giving support by e-mail.
When you visit our web pages
by clicking on an order link in the VisualStat software and choose to
complete a transaction, we gather certain Personal Identifying
Information to facilitate your purchase and usage statistics to analyze,
on a collective basis, how and the extent to which certain parts of the
VisualStat Software is used.
When you provide us Personal
Identifying Information in an e-mail, fax or by telephone such as when
you request technical and other types of support, we use the information
to locate your records and provide you with answers to your questions.
Also, when you submit
information to us in the context of a technical support inquiry,
including sending the VisualStat error report, Personal Identifying
Information may be attached to the information submitted.